We offer 24/7 email support with guaranteed 12-hour response time. Annual subscribers get priority phone support during business hours and live chat assistance.
You can export your case data in multiple formats (CSV, PDF, or JSON) from the Dashboard or Case Management sections. Go to the "Export" option in the menu, select the cases you want to export, choose your format, and download the file.
Yes, MyMedLogs us es industry-standard encryption and security protocols to protect all patient data. We comply with HIPAA and other relevant privacy regulations. All data is stored securely and access is strictly controlled.
Your CPD credits are automatically tracked when you log educational activities in the CPD section. You can view your progress, remaining requirements, and generate reports from the CPD dashboard. The system will alert you when you're approaching deadlines.
To log a new surgical case, navigate to the "Log Case" section from the main menu. Click the "New Case" button and fill in all required information about the patient, procedure, and outcomes. You can save your progress and return later if needed.